EV Charger Management Services
Offering a true turn-key EV charging solution including EV charger management services.
Apogee Charging Solutions offers one of the most advanced cloud-based EV charging operating systems on the market today. We pride ourselves on supplying our clients with a turn-key EV charging solution customized to fit their individual needs. As a turn-key EV charging supplier and installer, we are one of the only companies in the U.S. offering EV charger management services.
With Apogee Charging Solutions, you no longer have to worry about who will manage your charging network. Or hiring new employees to handle the day-to-day undertaking of running your EV chargers. Or training internal personnel to monitor your chargers, schedule maintenance, run reports, setup and change pricing, manage payment transfers, manage internet connectivity, and any other number of recurring management tasks.
Our EV charging network specialists are available to answer any questions you might have regarding partnering with Apogee Charging Solutions and our turn-key EV charging solution.
Continuous Monitoring of Your EV Charging Networks
Our EV Charger Operating System offers automatic infrastructure diagnostics, with automated diagnostics, alerts, and self-recovery for our cloud-based system. A lot of EV charging system issues can be handled by the operating system’s automatic infrastructure diagnostics, but physical damage, component repair, and driver-inflicted breakdowns, can not be fixed automatically.
By partnering with Apogee Charging Solutions to manage your EV charger network, you can rest assured that someone will continuously monitor your network. If and when maintenance services are needed to keep your EV chargers running, our monitoring team will verify the issue and setup maintenance and repair services before most clients even notice an issue!
EV Charger Pricing and Payment Management
There are many EV charging networks, like fleets and some workplace charging, that do not need pricing and payment management services. But, if your network is setup for monetization, you are going to need someone for pricing and payment management. With Apogee Charging Solutions and our EV charger management services you no longer need to hire or train staff to manage these operations.
Setting up your pricing can be a simple and easy process when using our Noodoe EV OS. But what happens if you have multiple chargers in multiple locations? What about needing customized pricing, peak hour pricing, or membership and VIP setup?
Don’t panic; Apogee Charging Solutions is here to offer our partners a new way of managing their EV charging network, with pricing setup and adjustment services.
Peak-Hour Pricing Setup and Monitoring
We get a lot of questions and concerns surrounding peak-hour pricing. Many people do not know that the cost of your organization’s electricity fluctuates throughout the day based on demand. With this in mind, depending upon the time of day, you may not be charging your customers enough based on your peak-hour electricity costs. But with Apogee Charging Solutions management services, you no longer have to worry about undercharging based on your fluctuating electricity costs.
Tiered Pricing Setup and Adjustments
Tiered pricing is a main feature offered in our Noodoe EV OS. Network owners can institute a multi-tiered pricing structure to fit their individual needs. Different roles can be created for different scenarios. For example, for workplace charging, you can have a set price (or free) for your employees, a unique pricing option for your neighbors, and standard pricing for the public. Let Apogee Charging Solutions manage your EV charging network while you focus on your core business.
Promotional and Specialty Pricing
Promotional and specialty pricing is a widely used feature for the retail and hospitality industries. Let’s say you are a retail location, and to help promote your Black Friday deals, customers who spend over a certain amount get free charging for a specific amount of time with a coupon code. Or how about a new hotel is having its grand opening, and guests get free charging with a 2-night stay. Your promotional and specialty pricing options are endless, but do you have someone trained who can set up and manage your EV charger operating system to run these offers?
Occupancy Monitory and Fee Adjustments
Camping is one of the most frustrating parts of owning and managing an EV charger network. Camping is when an EV driver charges their electric vehicle at one of your charging stations and then leaves their vehicle there for an extended period of time, effectively shutting down that charger until they move their vehicle. While we can’t force someone from that spot, we can setup occupancy fees and monitor camping issues. Occupancy fees work by giving your EV drivers a grace period to move their vehicle after charging then if they do not move their vehicle in the allotted time, they will be charged for sitting there and occupying your charger.
With Apogee Charging Solutions EV charger management services, you can stipulate your reporting needs and just sit back and wait for the reports to come in. Our network management team will customize your reports to fit your organization’s business needs.
Do you need weekly, monthly, quarterly, or annual reports? Do you need multiple reports sent to different people? Do you need different reports at different times? No matter your reporting needs, your Apogee Charging Solutions network manager will be able to customize them to fit your organization’s requirements.
To schedule a call that fits your need, click the button below and join the EVolution today!
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Talk to an Apogee EV Expert
As one of the nation's leading EV charging distributors and installers we have seen and heard it all. Your unique
challenges have a unique solution, and our Apogee EV charging experts are available to answer all of your questions.
Your inquiry will be answered within 24 business hours of your submittal. If you would like to schedule a call that
fits your needs, please feel free to click any of our Schedule A Call buttons to view and select a time that works best for you. We look forward to assisting you with all of your EV charging endeavors!